FAQ
1) Payment:
Payment will be through secure encrypted transaction of PayMongo.
PayMongo is a payment gateway that allows businesses to easily accept online payments from their customers online via credit/debit card (straight/installment payments), BillEase (buy now, pay later), e-wallets ( Gcash) , online banking, and over-the-counter.
2) Shipping:
Shipping will automatically be computed once you check out. You can also opt for "Pick-up" in the shop, in such case, no shipping will be charged. We recommend to use "Pick-up" if you live with in Metro Manila then just arrange pick-up thru Grab/ or lalamove to receive your orders with-in an hour. If you decide to have it delivered, we course our deliveries nationwide through Ninjavan. The transit time is 3 to 5 business days for Metro Manila and 6-8 days for provincial areas (excluding Holidays and Sundays) provided that the address is complete and the receiver is available to receive the package on the first delivery attempt.
SHIPPING RATES: Ninja Van
Very affordable shipping rates at P60 - P180 (.5 kgs - 3 kgs). for more than 3 Kgs, Additional P25- P80 depends on area.
3) TRACKING OF SHIPMENT:
You will receive an email with Tracking number of your order automatically once your order is shipped. 100% Successful Delivery rate.
4) SHOP HOURS: MON - SAT 10AM - 6PM. Closed on Sundays.